Frequently Asked Questions

Check most frequently asked questions here
FAQ
FAQ
Can I Share My Account with nanny?
No
What payment methods do you accept?
You can pay with any credit or debit card or with crypto currency such as

US Dollar payment:
  • Visa 
  • Mastercard
  • American Express
  • Discover
  • Diners Club
  • Apple Pay
  • Google Pay
  • Meta pay
Crypto Currency Payment via Coinbase Commerce and NOWPayments
  • Kaspa (KAS)
  • Ethereum (ETH)
  • BitCoin (BTC)
  • Cardano (ADA)
  • Shiba Inu (SHIB)
  • Algorand (ALGO)
  • Polygon (MATIC
  • Avalanche (AVAX) 
Do you offer cash on delivery?
Unfortunately we don't. All orders needs to be paid when you place an order.
When do refunds show up in bank?
It usually takes 5-10 business days to process refunds once we iniciate the refund on our end.
Can I buy gift card when do gift cards expire?
Yes, you can buy gift card(s) and is good for one year from date of purchase.
Can I change my order?
Yes, you can cancel and order the same or different product(s) if your order shippment is not fulfilled yet. However, it will cost you 4.2% processing fee by the credit card company.  So, your refund would be (4.2%) less of the amount you paid.
How can I track my package?
you can track you order right here 
https://africamarket.us/apps/track123
How long does it take to ship my order?
once you paid for your order, it takes 1 to 3 business days to fulfill your shipment.
Do you accept returns?
Unfortunately, we don't accept any returns. All sales are final. However, if we ship you wrong item(s), we will allow return with prior approval of your returns per request via email. once we have received the product with no damage to it, we would send you the correct prooduct at no cost to you or refund your money in full if product become out of stock (unavailabe).
Gift Card Products
Did you know gift card products can optionally be sent direct to a recipient along with a personal message?
If you wish so, check mark the, I want to send this as a gift, then it will show a recipient information form for gift card products for you to fillout & wala!
Can I Share My Account with nanny?
No
What payment methods do you accept?
You can pay with any credit or debit card or with crypto currency such as

US Dollar payment:
  • Visa 
  • Mastercard
  • American Express
  • Discover
  • Diners Club
  • Apple Pay
  • Google Pay
  • Meta pay
Crypto Currency Payment via Coinbase Commerce and NOWPayments
  • Kaspa (KAS)
  • Ethereum (ETH)
  • BitCoin (BTC)
  • Cardano (ADA)
  • Shiba Inu (SHIB)
  • Algorand (ALGO)
  • Polygon (MATIC
  • Avalanche (AVAX) 
Do you offer cash on delivery?
Unfortunately we don't. All orders needs to be paid when you place an order.
When do refunds show up in bank?
It usually takes 5-10 business days to process refunds once we iniciate the refund on our end.
Can I buy gift card when do gift cards expire?
Yes, you can buy gift card(s) and is good for one year from date of purchase.
Can I change my order?
Yes, you can cancel and order the same or different product(s) if your order shippment is not fulfilled yet. However, it will cost you 4.2% processing fee by the credit card company.  So, your refund would be (4.2%) less of the amount you paid.
How can I track my package?
you can track you order right here 
https://africamarket.us/apps/track123
How long does it take to ship my order?
once you paid for your order, it takes 1 to 3 business days to fulfill your shipment.
Do you accept returns?
Unfortunately, we don't accept any returns. All sales are final. However, if we ship you wrong item(s), we will allow return with prior approval of your returns per request via email. once we have received the product with no damage to it, we would send you the correct prooduct at no cost to you or refund your money in full if product become out of stock (unavailabe).
Gift Card Products
Did you know gift card products can optionally be sent direct to a recipient along with a personal message?
If you wish so, check mark the, I want to send this as a gift, then it will show a recipient information form for gift card products for you to fillout & wala!
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